I am sure there was a time this hotel was considered upscale, but those days have long passed. This property is in DESPERATE need of a complete renovation. The A/C is long outdated and cannot cool the rooms. The lobby has broken and missing tiles on the floor. The walls are banged and scuffed up. The elevators stink and need a good cleaning. Carpet in guestrooms is coming up and shredded. The place is just getting so rundown, I am truly surprised Doubletree allows this property to even use their name.

The Staff was the best part of the hotel. It lacks most modern amenities. There were no Microwaves or mini fridges in standard rooms. Maybe the suites had them, but I am not certain. The hotel is quite literally falling apart. There were pieces of tile missing in the lobby. Some doors didn't close properly. Two of the three elevators sounded like you were one ride from meeting your maker. The only working ice machine was on the 9th floor, and with a hotel booked to capacity, guess how long that ice lasted? The carpet was coming up in places. I am generally not a person to complain. But for nearly $ 150 a night, I have stayed in Motel 6s that have been better maintained. The only thing keeping this from being a one-star review was how great their front desk staff were. I would not stay here again without some major renovations and updated amenities.

Can tell the hotel was updated but certain parts still need improved. The carpet was coming up in my room near the bath room and the toilet seat was worn and damaged. Otherwise the hotel was fine. Quiet, cool, comfortable bed.

If you are counting on the Hilton standard in a hotel, this is not the place to stay. This hotel is dated, needs some serious maintenance and care throughout the whole building. The staff was nice, there is parking under the hotel those are the only two positives. Our room was nothing special, the carpeting was stained with something that looked like grease, couldn’t tell if it had even been cleaned. There was no fridge in our room, went to the front desk and asked and they gave us a handheld electric fridge that held maybe 4 water bottles. Only ate breakfast there, our first morning there was no milk and no juice. Who doesn’t have milk and juice at breakfast? The furnishings all need either cleaned or replaced is all I can say. We fought with the thermostat to try to keep the room comfortable. Never did figure it out. You either froze or you were hot. Overall, I would not recommend staying here.

The location is great the exterior of the hotel is also appalling but lord the inside needs to be torn down and redone. My kids and I drove from Texas for a 3 day stay and I honestly dont think we will make it 3 nights . The room is absolutely gross , bugs , stains on the sheets and bed just nasty its not sleep ready at all..I just had my first night and im honestly willing to loose my money to find another place its just that bad. The stains on the floor, the repellent smell . Im just so surprised they haven't been shut down . This is not ok . The pool is also closed.

I’m all about being able to park, eat, play, and sleep without having to drive around. We used a debit card for entry to the parking garage, and the same card to exit after our night’s stay. Easy access from the parking garage to the hotel lobby. If you’re taking the elevator from the lobby to parking garage, use the one on the far left. We had a clean room overlooking the bridge, river, and walking trail. The buffet at Bridges restaurant on the first floor was a good option for our party of 7 before seeing the Michel Jackson broadway show next door. They had MJ music playing in the restaurant, a big stand up poster of the MJ show at the entrance, and even some MJ theming on the buffet menu. I liked the collaboration between Doubletree and the event center. It was raining outside, but we were able to stay dry walking out the front doors of the hotel, and down the ramp on the right directly into the event center. We go to a lot of Celebrity Attraction shows in Tulsa. This was our first time attending one in Little Rock. This was a nice alternative. Would totally stay here again. Maybe next time do a little more exploring around the hotel and see what else is nearby within walking distance, and check out the walking trail.

The room was not great. It's so small and there's barely room to move around. Forget dragging a luggage trolley into the room. A lot of things needed to be fixed. The ice machine was gone from our floor too. But the guy at the front desk was great and the location was perfect for the Little Rock Marathon

TLDR: Find another hotel. Rooms are not good. Front desk people are awesome. Very helpful and patient. Food was decent from the restaurant. The rooms are horrible. No waters, but did get them from wonderful lady up front. Ac is set to 67 and room won’t go above 74. Checked with my temp gun to confirm. Two neighbors in the hall said same issue in their rooms as well. No fridge or microwave. Plenty of room for both. Linen and towels have weird stale smell. Great location but I’m on to the next one. Hilton should be concerned about this. Even as a diamond member, there’s nothing the management will do. Don’t fall for the owner replies to these reviews. They won’t do anything about it and just make a copy paste reply.

If it were not for the staff, I would have tried to find another room. We visited about a week ago and most things were shut down due to weather. However, the hotel was not sufficiently heated or prepared. We had friends at other hotels that didn’t have these issues. The lobby, dining area, bathrooms and common areas were freezing. They attempted to use space heaters to no avail. The kitchen was so cold we never got hot bacon. Greased over. I opted for space with the suite. Don’t waste your money. The shower never got above lukewarm, then it would stop and go. I mean completely turn off, then sputter and come back at a colder temperature. I tried to catch the low,low pressure and spurts in the video (notice no steam and all the way to hot). With soap everywhere had no choice but to wait for spurts to rinse off. The sink only trickled water (it did get hot) so we had to move our toothbrushes and washcloths around to catch the water. The 2 stars are for the staff. They were pleasant and tried to help. Although I did hear about 3-4 different versions of boiler, weather, water issues. Hotel is outdated and no signs of any upgrades. Shout out to Kye (bartender), Quita, Melissa and a few others that tried to assist. Giving Hilton the sideeye for this one and looking at my Bonvoy status for future travels. Will not stay here again or recommend this hotel, especially for the charges we incurred. Other hotels in the area had same price, better quality.